Terms and Conditions



  1. Only registered users may  sell on HUDUMAPOINT. Registration is free. In registering for an account, you agree to provide us with accurate, complete and updated information and must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.
  2. Buyers pay HUDUMAPOINT in advance to create an order
  3. Orders are processed after filling the contact form on a Seller’s Profile advert page
  4. Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and status.
  5. Users may not offer or accept payments using any method other than placing an order through HUDUMAPOINT.COM
  6. When purchasing a service, Buyers are granted all rights for the delivered work, unless otherwise specified by the Seller on their profile page.
  7. HUDUMAPOINT retains the right to use all published delivered works and Logo Designs for HUDUMAPOINT marketing and promotion purposes.

Sellers (Service Providers)

  1. Sellers create Adverts on HUDUMA POINT to allow Buyers to purchase their services.
  2. Sellers may also offer Custom Offers to Buyers in addition to their adverts.
  3. Each Advert you sell and successfully complete, accredits your account with a revenue equal to 90% of the purchase amount.
  4. HUDUMA POINT accredits Sellers once an order is completed.
  5. Sellers may not promote their adverts or any HUDUMAPOINT content via the Google Ads platform.
  6. The Seller's rating is calculated based on the order completed and reviews posted by Buyers.
  7. For security concerns, HUDUMAPOINT may temporarily disable a Seller’s ability to sell a service this may come as a result of security issues, improper behavior reported by other users, or buyers.
  8. Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.

Buyers (Purchasing services)

  1. Buyers pay HUDUMAPOINT to create an order from a Seller’s adverts page . HUDUMAPOINT partners with Payment Services Providers for purposes of collecting all payments from Buyers, transferring such payments from Buyers to Sellers. All payments services in connection with the collection of funds on the HUDUMAPOINT platform are performed by HUDUMAPOINT’S Payment Services Providers.
  2. HUDUMAPOINT serves as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by HUDUMAPOINT (or its Payment Services Provider, as applicable), and HUDUMAPOINT (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Payment Terms. In the event that HUDUMAPOINT (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against HUDUMAPOINT and not the Buyer directly.
  3. In most locations, purchases on HUDUMAPOINT can be made by using one of the following payment methods: Visa, Tigopesa, Mpesa, or Airtelmoney.
  4. You may not offer Sellers to pay, or make payment using any method other than through the HUDUMAPOINT.COM site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support.
  5. You agree to receive invoices and/or payment receipts from HUDUMAPOINT in electronic form as PDF documents, by email,whatsapp,text or through the Site.
  6. To protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities, payment information in connection with withdrawals is collected by either HUDUMAPOINT or HUDUMAPOINT’S Payment Services Providers. Payment Services Providers may also collect such other information as necessary for the purpose of processing withdrawal payments.  HUDUMAPOINT is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider.
  7. By using any payment method and/or providing payment details for making purchases on HUDUMAPOINT, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on HUDUMAPOINT; and (d) such actions do not violate any applicable law.

   Currencies

  • You can pay on Hudumapoint in several different currencies.  Unless stated otherwise, you will be charged in the currency displayed on the payment page. All currency exchange services in connection with payments in local currencies are performed by HUDUMAPOINT’S Payment Services Providers. In certain cases, however, when certain currencies are not supported by certain payment methods, you will be charged in US$ even if the price is displayed in another currency. In any event, the actual charged amount (in the actual payment currency) will be clearly disclosed to you before you complete the payment.
  • Note that all prices on HUDUMAPOINT are derived always from their original Tanzania Shillings TZS price and, therefore, non TZS currency prices may change daily in accordance with exchange rate fluctuations and may also include conversion fees. Buyers always have the option to pay in TZS by changing their currency.
  • If you paid for an Order in a currency other than TZS and your Order was later canceled for any reason, the amount returned to you would be based on the exchange rate as of the date of cancellation. Therefore, the returned amount may vary from the paid amount in local currency terms.

Taxes

  1. HUDUMAPOINT may be required by applicable laws to charge users with indirect taxes (such as VAT or others according to Law ). Any amount HUDUMAPOINT will be required to collect will be in addition to the purchase amount and any other fees payable by the Buyer, and any amount HUDUMAPOINT will be required to withhold will be deducted from the Seller’s revenue, as required by applicable laws.
  2. Indirect taxes are in addition to the price shown on the site, and in any event, any such taxes will always be displayed to the Buyer before payment. 
  3. Users are responsible for paying any direct or indirect taxes, including VAT, or income tax, which may apply to them depending on the location or provisions of their jurisdiction.

Order Cancellations

  1. HUDUMAPOINT encourages Buyers and Sellers to resolve service disputes mutually using the Resolution Center.
  2. Eligibility for requests to HUDUMAPOINT to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations of our Terms of services.
  3. Completed orders (or, where applicable, completed milestones) may be canceled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete. Please be advised that orders cannot be partially canceled (i.e. we can only cancel the entire order when it is justified).
  4. In rare circumstances where we find it appropriate, our Customer Support team may cancel a completed order even after 14 days have passed from its completion. In such cases, the amounts paid for the canceled order will be returned to the Buyer’s HUDUMAPOINT Balance and will be deducted from the Seller’s HUDUMAPOINT’S Balance
  5. Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered as described . You may rate your experience with the Seller on the Order Page, including the overall level of service quality received.
  6. HUDUMAPOINT Customer Support will cancel orders based on, but not limited to, the following reasons:

Active orders

  1. The Seller is late and unresponsive for more than 24 hours while the order is marked as Late.
  2. Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  3. Users supplied or included copyright/trademark infringing materials as part of their requirements or the Seller’s delivery.
  4. The user is no longer an active HUDUMAPOINT user due to Terms of Service violations or closure of their account.

Delivered Orders

  1. The Seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service. Note: Multiple reported offenses will result in permanent suspension of your account.
  2. The Seller delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
  3. The Seller requests additional payments, by withholding the final delivery of services directly related to the agreed requirements.
  4. The Seller is withholding the final delivery of services for improved ratings.
  5. Users who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
  6. Users who threaten to leave a damaging review to gain more services from the Seller not related to the agreed requirements.

Completed Orders

  1. Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
  2. Users who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use are found on the Seller’s adverts Page and cannot be retroactively included once the order is completed for over 14 days.
  3. Our Customer Support will review cases of Order delivery manipulation that prevents users from fully utilizing our Resolution Center that enabled the order to be marked as complete.

Refunds

  • HUDUMAPOINT does not automatically refund payments made for canceled orders back to your payment provider. Funds from order cancellations are returned to the Buyer's HUDUMAPOINT Balance and are available for future purchases or otherwise depends with circumstances.
  • Deposit refunds (i.e. refunds directly to your payment provider) can be performed by our Customer Support team, based on the Order’s original payment amount and currency. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund, which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.

Modifications

  • HUDUMAPOINT may make changes to these Payment Terms from time to time. When these changes are made, we will make a new copy of the terms available on this page.
  • You understand and agree that if you use HUDUMAPOINT after the date on which the Payment Terms have changed, we will treat your use as acceptance of the updated Payment Terms.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER HUDUMAPOINT NOR ANY PERSON ASSOCIATED WITH HUDUMAPOINT MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL HUDUMAPOINT, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF SELLER, HUDUMAPOINT AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF SELLER.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with HUDUMAPOINT, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.